Digital Customer Engagement: The Contact Centre of The Future - ERP Spain.com - España y América Latina

“94% of EMEA companies expect to increase or maintain their organization’s investment in customer engagement after the pandemic.” This web talk explains what digital customer engagement should look like today and gives you valuable insights into the contact center of the future. Horst-Georg Fuchs, Director, Solution Sales Engage at TeamViewer will show you: Why digital customer engagement matters An example of an actual contact center transformation What the contact center of tomorrow has in store for us Watch this video and learn how to truly engage your customers in the digital age to become better at strengthening relationships with them in times of increased expectations.