Ask the Payments Expert - Digital Payments your Customers Will Love! - ERP Spain.com - España y América Latina

There is no doubt: the world is digital! And banking customers are changing their behaviour based on the experiences they have on their daily digital journey. Nevertheless, today‘s customers adapt their expectations around digital applications based on the experience they have with leading social networks, global marketplaces, and their favourite online-stores. But it’s not only the adoption of new behaviours that are disrupting customers’ expectations. 67 per cent of the next generation’s banking customers will be digital natives. And these customers also expect their solutions to be available anytime and anywhere. This presents an exciting opportunity to build your bank around your customer! But as banking on the fly turns into a commodity, industry newcomers change the way traditional banking is done. For established financial service providers, this can be a threat. In this talk, G+D’ Digital Payments expert Alastair Thompson will give hands-on examples on the need for device-agnostic, digitalized payment services. And how to turn disruption into innovation and carve out new revenue streams. Thompson Alastair, Business Development and Payment Expert, G+D Mobile Security Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft