The Problems with Your IT Problem Management – And How to Solve Them - ERP Spain.com - España y América Latina

There are tasks being performed and called “IT problem management” at every type and size of business. But most of those fall short of the goals of true, proactive problem management – to resolve incidents, identify and address their root causes, and reduce occurrence and recurrence of incidents and problems. How best to ensure your IT people, processes, and technologies are adequately prepared to deliver proactive problem management? Learn more from experienced experts at this informative, valuable one-hour webinar. Speakers: • Bill Talbot – trusted adviser to more than 150 companies over more than 20 years, focused on IT asset management (ITAM) • Mike Bombard – Chief Operating Officer, Virima Technologies • Moderator: Michael Dortch, DortchOnIT.com If you are an IT decision maker, or a change, configuration, or incident manager, you’ll want to attend this event. Bring your questions and experiences for a spirited discussion, and leave with ideas you can use.