How to Ensure a Healthy UC Environment and Great User Experience - ERP Spain.com - España y América Latina

Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology. During this seminar Martin Smith, Solutions Engineer at IR, will address the challenges of ensuring a reliable and healthy unified communications and collaboration environment under increasing complexity. Exploring how you can maximise a positive user experience for your customers and stakeholders - from inside out to outside in - from a single view. What you will takeaway from this session: How to troubleshoot and manage a multi-tenant and multi-vendor UC and collaboration environment How to measure and manage user experience from one platform to another. What to look for when operating and troubleshooting your multi-vendor, multi-tenant UC and collaboration environment. How SLA testing before rolling out a cloud based UC and collaboration environment can increase positive user experience.