Designing Identity Governance and Administration for the Business - ERP Spain.com - España y América Latina

Some might say that in the world of IT solutions and tools, while they are partly designed to support the end users and line of business staff, they weren’t designed for their use in mind. Sure, times are changing over the last number of years but I’d bet that if you asked the average end user how easy it is to use their organization’s self-service request portal, or recertification tool, you’d still get some complaints. This 45 minute webcast will cover some methods we have seen work to increase the line of business support and satisfaction with Identity Governance and Administration tools. We’ll show some product examples, but we’ll also cover some concepts in general that can help you, regardless of what solution you are using.