Demystifying Smart Process Applications (SPAs), por Readsoft - ERP Spain.com - España y América Latina

What exactly are “smart process applications” and more importantly, how valuable may one be to your organization? This webinar provides the answers to the most pressing questions surrounding SPAs today, and features two industry veterans, John Mancini, President of AIIM, and Andrew Pery, webinar host and Chief Marketing Officer of ReadSoft.

In recent years, the early adopters of SPAs—service organizations handling complex case management processes—have realized the benefits of implementing these “smart” technologies in the form of more effective processes, improved service levels, and greater agility. The webinar will provide a closer look at how two of these companies bring these benefits to life. SPAs are steadily being recognized industry-wide as the saving grace for many BPOs, financial service providers, and insurance companies to successfully meet increasing demand to serve their customers better, faster, and at a lower cost.

John Mancini predicts that the next three years will generate more change in the way we deploy enterprise technologies than in the previous two decades. In this webinar, he shares his take on the findings in AIIM’s latest research surrounding SPAs and provides insights into this rapidly advancing technology application to help service organizations understand how they can apply them…and what they can get out of them.

This important discussion will provide the following:

- A clear and applicable definition of a smart process application today
- Candid insights into today’s market by esteemed industry leader, John Mancini
- Evaluation of the value that SPAs can bring to service companies
- A real-life understanding of how SPAs work through customer case studies involving loan application and insurance claims processing