Make Sense of Your ITSM Options - ERP Spain.com - España y América Latina

Remember, not all vendors—and not all features—are created equally. By conducting strategic vendor research and understanding what life looks like after ITSM implementation, you’ll be able to activate the right solution—one that optimizes your service environment now and in the future. It’s time to make a change to your ITSM solution and workflows. The big question, though: What and How? This webinar will help you make sense of the seemingly endless ITSM capabilities out there—what you need, what you don’t, and how to effectively and efficiently compare options so you can choose the right solution for your business. Key Takeaways - Your right-now service management use cases - The service management landscape so you can decipher what’s new, what’s next, and what you need - Overcoming the fear of switching vendors—because, overwhelmingly, these sweeping changes drive satisfaction - Visualizing where you and your business want to be in the next one to three years, so you can be future-looking in your evaluations - Vendor research and short-listing the right picks This webinar is part 2 of 4 in the Champions Guide Series - How to Build a Business Case for Your IT Project.