GenAI and Tech Comm: Trends, Truths and Transformations - ERP Spain.com - España y América Latina

GenAI is transforming technical communication, with 86% of professionals exploring its potential. The 2024 Center for Information Development Management Benchmark Study uncovers how GenAI is being implemented, the benefits it brings, and the challenges it presents. This presentation from Amanda Patterson, Sr. Consultant at Comtech Services, will break down key survey findings, including the rise of private large language models (LLMs), the expanding role of technical communicators in AI-driven workflows, and top use cases. Patterson will also tackle major adoption barriers such as security, accuracy, and compliance. Whether your organization has embraced GenAI, is testing the waters, or remains cautious, this session will provide data-driven insights to help technical communicators navigate the evolving AI landscape. During this session, attendees will learn: o. State of Adoption: Understand the current GenAI adoption trends, with 73% of organizations leveraging private LLMs for secure AI implementation o. Practical Applications: Learn about the most promising uses of GenAI, from content analysis and optimization to predictive analytics and chatbot development o. Barriers to Adoption: Gain insight into the top concerns—data privacy, accuracy, and ethics—and how organizations are addressing them Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This educational web presentation is brought to you by The Content Wrangler and is sponsored by LavaCon, the conference for content strategy and technical documentation management.