Right-to-Repair: The Impact On Consumers and Tech Writers - ERP Spain.com - España y América Latina

Scott Abel breaks down the right-to-repair movement, focusing on new and upcoming regulations that require companies to make repair documentation freely available for products such as vacuum cleaners, iPhones, washers, dryers, and other electronics. He explores how these laws, designed to empower consumers to fix their devices, impact the technical documentation industry. Scott also discusses how businesses can adopt advanced information management practices to ensure compliance with these regulations, both in the U.S. and internationally, while supporting customer satisfaction and sustainability goals. This educational presentation is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management system (CCMS) platform for deploying help and API documentation in a single portal designed to delight your customers.