How to Stay Customer-Obsessed After Digital Transformation - ERP Spain.com - España y América Latina

In the wake of Digital Transformation, organizations have had to fundamentally change the way they do business and connect with their customers. This webinar looks at how brands can stay customer-obsessed in a very new and ever-changing digital business environment. Alchemer Strategic Customer Success Manager Kira Pachen will help explain the changes impacting CX, marketing, and product teams navigating a post-digital transformation world. She will outline trends like struggling customer retention, budget cuts for CX teams, and the growing reliance on technologies like artificial intelligence (AI). She will also share stories of companies who reap the rewards of staying customer-obsessed during difficult times, growing revenue and loyalty. All registrants will receive a link to watch the webinar on-demand after the event.