UC&C’s Impact on Patient Experience and Care - ERP Spain.com - España y América Latina

In an ever-changing healthcare landscape, unified communications and collaboration (UC&C) play a crucial role in delivering excellent patient experience and quality care. This whitepaper explores UC&C's transformative impact on digital healthcare, especially amidst the rise of telehealth catalyzed by COVID-19. With telehealth market reaching unprecedented heights, healthcare organizations are integrating advanced digital technologies like artificial intelligence and complex UC&C setups to meet the rising demands of digital healthcare. Yet, success hinges on flawless UC&C operations, mandating proactive monitoring and optimization. Join this webinar to unpack how UC&C is revolutionizing digital health by: - Transformative influence of telehealth on healthcare communications - The rise in artificial intelligence (AI) in digital healthcare - Detrimental effects of UC&C deficiencies on patient experience and care - Indispensable necessity of rigorously testing and monitoring UC&C and contact centers - Harnessing UC&C to preempt risks and safeguard against reputational harm - Proactive UC&C monitoring as a frontline defense combating employee burnout Register for the webinar now.